Hello My Gorgeous Brides to Be,
I am pretty sure you have already received some version of this information several times from other companies, however, being a one and half man band, I feel it's important that, you know I take your welfare seriously and that of myself (my little family) and my half (Sam).
H&W is open as normal, bridal trials will carry on as normal unless otherwise advised by the appropriate persons.
There are some policies which I have put in place for everyone's safety, and I ask that these be followed and adhered to for everyone's safety.
*Bride's please limit your guests to you plus a maximum of two guests
*Please do not bring any elderly relatives
*Please do not bring babies or children (this is a normal requirement anyway)
*If you or any of your guests feel unwell or show any symptoms please email me to rearrange your appointment
*There is hand sanitiser in the boutique and hand wash in our toilet
*Normal cleaning procedures are being carried out and we are making sure services, door handles and any other frequently touched areas receiving additional cleaning.
In terms of dress arrivals, gowns are arriving at the moment on schedule, if not a little early for some, I am expecting a large arrival of gowns from Alena Leena this week so if you're patiently waiting for a gown arrival, keep an eye on your inbox.
Regarding fittings, if you have booked with Sarah, Sarah is continuing on and the same guidelines apply to her work. If you need to cancel your fitting with Sarah, you're welcome to email me and I will pass this onto her, you can reschedule on the website.
I would like to reassure everyone that H&W will follow all recommended guidelines, I also want to let you know that in times of uncertainty it's normal to feel anxious, heck, I would be lying if I wasn't a little worried about what's happening at home and around the globe. My designer's are operating as normal and I will check in as frequently as I can with them (without becoming a pest). If anyone wants to chat with me, or has any questions, I am here for you.
I want to wish everyone good health, happiness and positivity in these uncertain times, and should the worst case scenarios play out and weddings are postponed, your gowns are safe and sound with me. If you need any further reassurance please don't hesitate to contact me.
Mrs. Jemma Palmer
Owner & Director