We at Halo & Wren take privacy seriously, and would like all our brides to read our Privacy Notice which details how we store and manage your information. This notice will also describe the rights that you have with regards to your data.
The information that we collect;
We receive, collect and store any information you enter on our website or provide us in any other way. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, address, telephone,email, communications); comments, feedback, product reviews, recommendations, and personal profile for Bridal orders this will include personal measurements.
How we collect the information
When you conduct a transaction or book a service on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.
Why we collect your information
We collect such Non-personal and Personal Information for the following purposes:
To provide and operate our Services;
To provide our Users with ongoing customer assistance and technical support;
To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
To comply with any applicable laws and regulations.
How we store, use, share and disclose your personal information?
Our company website is hosted on the Squarespace.com platform. Squarespace.com provides us with the online platform that allows us to sell our services to you. Your data may be stored through squarespace.com’s data storage, databases and the general squarespace.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Squarespace and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
Halo and Wren never shares your information with third party companies without your direct consent.
How we like to communicate with you?
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.
Your rights;
You have the right to request the information that we hold on you, if this information is incorrect you have the right to have the information removed or corrected as you see fit. How you can contact us to request, edit or remove your data.